CRM & Sales Essentials

Cover of SAP C/4HANA
SAP C/4HANA
An Introduction

Sanjjeev K. Singh, Drew Messinger-Michaels, Sven Feurer, Thomas Vetter

383 pages, hardcover

Dive into the new SAP C/4HANA suite! Understand how SAP C/4HANA handles marketing, commerce, sales, service, and customer data processes—and identify which solutions fit your organization’s CX needs. Then explore integrations to SAP S/4HANA, extensions using SAP Cloud Platform, and More about the book

from $69.99

Available

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Cover of Configuring Sales in SAP S/4HANA
Configuring Sales in SAP S/4HANA

Christian van Helfteren

766 pages, hardcover

SAP S/4HANA Sales is here! Business partners, the material master, and critical sales workflows all require careful configuration—this guide has the expertise you need. Learn about key business processes for sales order management, billing and invoicing, available-to-promise, and more. From More about the book

approx. $79.99

Pre-order now
Available on 12/19/2019

E-book | Print edition | Bundle
Cover of SAP Billing and Revenue Innovation Management
SAP Billing and Revenue Innovation Management
Functionality and Configuration

Maniprakash Balasubramanian, Chaitanaya Desai, Sheikna Kulam, Chun Wei Ooi, Rakesh Rajgopal, Clement Sanjivi, Andreas Tan

453 pages, hardcover

Whether you're upgrading an existing billing system or moving to a subscription- or consumption-based model, SAP BRIM is ready—and so here's your guide! From subscription order management and charging to invoicing and contract accounting, get step-by-step instructions for each piece More about the book

approx. $79.99

Pre-order now
Available on 12/19/2019

E-book | Print edition | Bundle
Cover of SAP Commerce Cloud: Commerce with SAP C/4HANA
SAP Commerce Cloud: Commerce with SAP C/4HANA

Seema Vishnoi, Sietse Verhoog, Drew Messinger-Michaels

531 pages, hardcover

Connect and integrate your commercial channels with SAP Commerce and SAP Commerce Cloud (formerly SAP Hybris Commerce)! Learn to handle content, catalogs, and orders; configure essential components; and perform support and service tasks with step-by-step instructions. Get more from your More about the book

from $79.99

Available

E-book | Print edition | Bundle
Cover of SAP Sales Cloud: Sales Force Automation with SAP C/4HANA
SAP Sales Cloud: Sales Force Automation with SAP C/4HANA

Sanjjeev K. Singh, Karan Sood

512 pages, hardcover

Looking for the tools to boost your sales sky high? With this comprehensive guide to sales force automation with SAP C/4HANA, you'll learn to implement, configure, and use SAP Sales Cloud. Create leads, process opportunities, and explore partner channel management. More about the book

from $79.99

Available

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Cover of SAP CRM
SAP CRM
Business Processes and Configuration

Chandrakant Agarwal

737 pages, hardcover

Master the business processes and configuration for SAP Customer Relationship Management! This guide offers the details you need about key SAP CRM functionality and customization. Understand the key SAP CRM business processes and then configure the system for marketing, sales, More about the book

from $69.99

Available

E-book | Print edition | Bundle

SAP C/4HANA

Cover of SAP C/4HANA
SAP C/4HANA
An Introduction

Sanjjeev K. Singh, Drew Messinger-Michaels, Sven Feurer, Thomas Vetter

383 pages, hardcover

Dive into the new SAP C/4HANA suite! Understand how SAP C/4HANA handles marketing, commerce, sales, service, and customer data processes—and identify which solutions fit your organization’s CX needs. Then explore integrations to SAP S/4HANA, extensions using SAP Cloud Platform, and More about the book

from $69.99

Available

E-book | Print edition | Bundle
Cover of SAP Commerce Cloud: Commerce with SAP C/4HANA
SAP Commerce Cloud: Commerce with SAP C/4HANA

Seema Vishnoi, Sietse Verhoog, Drew Messinger-Michaels

531 pages, hardcover

Connect and integrate your commercial channels with SAP Commerce and SAP Commerce Cloud (formerly SAP Hybris Commerce)! Learn to handle content, catalogs, and orders; configure essential components; and perform support and service tasks with step-by-step instructions. Get more from your More about the book

from $79.99

Available

E-book | Print edition | Bundle
Cover of SAP Sales Cloud: Sales Force Automation with SAP C/4HANA
SAP Sales Cloud: Sales Force Automation with SAP C/4HANA

Sanjjeev K. Singh, Karan Sood

512 pages, hardcover

Looking for the tools to boost your sales sky high? With this comprehensive guide to sales force automation with SAP C/4HANA, you'll learn to implement, configure, and use SAP Sales Cloud. Create leads, process opportunities, and explore partner channel management. More about the book

from $79.99

Available

E-book | Print edition | Bundle

SAP CRM

Cover of SAP Billing and Revenue Innovation Management
SAP Billing and Revenue Innovation Management
Functionality and Configuration

Maniprakash Balasubramanian, Chaitanaya Desai, Sheikna Kulam, Chun Wei Ooi, Rakesh Rajgopal, Clement Sanjivi, Andreas Tan

453 pages, hardcover

Whether you're upgrading an existing billing system or moving to a subscription- or consumption-based model, SAP BRIM is ready—and so here's your guide! From subscription order management and charging to invoicing and contract accounting, get step-by-step instructions for each piece More about the book

approx. $79.99

Pre-order now
Available on 12/19/2019

E-book | Print edition | Bundle
Cover of SAP CRM
SAP CRM
Business Processes and Configuration

Chandrakant Agarwal

737 pages, hardcover

Master the business processes and configuration for SAP Customer Relationship Management! This guide offers the details you need about key SAP CRM functionality and customization. Understand the key SAP CRM business processes and then configure the system for marketing, sales, More about the book

from $69.99

Available

E-book | Print edition | Bundle
Cover of Introducing CRM in SAP S/4HANA
Introducing CRM in SAP S/4HANA

John Burton

111 pages

What do sales and service look like in an SAP S/4HANA world? In this E-Bite, you’ll learn about the new SAP S/4HANA architecture and business models for customer management. See how lead and opportunity management help you generate and manage More about the book

$24.99

Available

E-Bite
Cover of SAP CRM: Technical Principles and Programming
SAP CRM: Technical Principles and Programming

Stephen Johannes

440 pages, hardcover

If you've ever had to work on the SAP CRM backend, this book is the resource you've been waiting for. You’ll establish a working knowledge of SAP CRM architecture, and then learn how to perform daily programming tasks in SAP More about the book

from $59.99

Available

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SAP Sales & Distribution

Cover of Configuring Sales in SAP S/4HANA
Configuring Sales in SAP S/4HANA

Christian van Helfteren

766 pages, hardcover

SAP S/4HANA Sales is here! Business partners, the material master, and critical sales workflows all require careful configuration—this guide has the expertise you need. Learn about key business processes for sales order management, billing and invoicing, available-to-promise, and more. From More about the book

approx. $79.99

Pre-order now
Available on 12/19/2019

E-book | Print edition | Bundle
Cover of Sales and Distribution in SAP ERP: Business User Guide
Sales and Distribution in SAP ERP: Business User Guide

Matt Chudy, Luis Castedo, Ricardo Lopez

518 pages, hardcover

Get the most out of SAP ERP for your essential operations in Sales and Distribution. Creating a sales order? Inquiries and quotations? Outbound deliveries? Find the step-by-step instructions you need for sales, shipping, transportation, and billing with this business user More about the book

from $69.99

Available

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Cover of Configuring Sales and Distribution in SAP ERP
Configuring Sales and Distribution in SAP ERP

Ricardo Lopez, Ashish Mohapatra

526 pages, hardcover

Customize your SD project to meet your unique sales setup! From quotations and sales orders to shipping and outbound delivery documents, learn how to align an SAP ERP Sales and Distribution implementation with the critical processes that help each business More about the book

from $69.99

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CRM & Sales E-Bites

Cover of Introducing International Trade Management with SAP S/4HANA
Introducing International Trade Management with SAP S/4HANA

Arup Chakraborty

80 pages

Regulations. Tariffs. Documentation. With this E-Bite, discover how SAP S/4HANA for international trade handles the red tape! Tour your key processes, from product classifications and tariff code management to trade compliance, embargo checks, and intrastat reporting for the EU. Consider More about the book

$24.99

Available

E-Bite
Cover of Introducing Credit Management with SAP S/4HANA
Introducing Credit Management with SAP S/4HANA

Ashish Mohapatra

88 pages

Discover how credit management has been retooled in SAP S/4HANA! Learn about master data for credit limits, risk classes, and more. See how to perform automatic and simulated credit checks with automatic credit control, and walk through documenting credit decisions More about the book

$24.99

Available

E-Bite
Cover of Introducing CRM in SAP S/4HANA
Introducing CRM in SAP S/4HANA

John Burton

111 pages

What do sales and service look like in an SAP S/4HANA world? In this E-Bite, you’ll learn about the new SAP S/4HANA architecture and business models for customer management. See how lead and opportunity management help you generate and manage More about the book

$24.99

Available

E-Bite
Cover of Introducing Advanced ATP (aATP) in SAP S/4HANA
Introducing Advanced ATP (aATP) in SAP S/4HANA

Mrinal K. Roy

116 pages

When it comes to order fulfillment, your organization faces unique challenges. In this E-Bite, see how advanced available to promise (aATP) in SAP S/4HANA solves them! Discover key functionality for product allocation and backorder processing, and learn how you can More about the book

$24.99

Available

E-Bite

SAP for Beginners and Business Users

Cover of Using SAP
Using SAP
An Introduction for Beginners and Business Users

Olaf Schulz

387 pages, paperback w/ flaps

Do you need to learn SAP for your day-to-day work? Get the detailed steps and screenshots that walk you through the processes you need to do your job. Get comfortable with logging on to and navigating the system, maintaining your More about the book

from $24.99

Available

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Cover of SAP: An Introduction
SAP: An Introduction
Next-Generation Business Processes and Solutions

Matthew Riches, Ben Robinson, Gareth Ryan, Ian Vincent

537 pages, hardcover

What comes after SAP Business Suite? Can the “new SAP” meet your existing business requirements—and if so, how? This book is your big-picture introduction to how SAP solutions address your day-to-day business and IT processes in the post-SAP Business Suite More about the book

from $59.99

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Cover of The SAP Project
The SAP Project
More Than a Survival Guide

Gerald Sullivan

573 pages, paperback

Help your business team prepare for and participate in the SAP project journey! Get an early read on timelines, processes, responsibilities, and potential setbacks. Understand how your implementation, upgrade, or migration is structured, how to assemble the deliverables, and how More about the book

from $44.99

Available

E-book | Print edition | Bundle