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Delivery Times

Delivery times vary depending on destination and shipping service selected. Service fees and levels are:

Destination Shipping Method Delivery Time Shipping Fee
United States Standard
Express
3 to 8 business days
3 business days
$4.99
$14.99
Canada Standard
Express
5 to 10 business days
3 to 5 business days
$14.99
$24.99
Mexico Standard
Express
6 to 12 business days
3 to 5 business days
$34.99
$44.99
European Union, Switzerland, Liechtenstein Standard
Express
2 to 8 business days
2 to 4 business days
$11.99
$24.99
Other European countries Standard
Express
7 to 19 business days
2 to 12 business days
$29.99
$49.99
Central and South America Standard
Express
7 to 19 business days
3 to 7 business days
$39.99
$69.99
Africa, Asia, Australia, and Oceania Standard
Express
7 to 19 business days
3 to 7 business days
$49.99
$69.99

For shipments to destinations outside North America and Europe, please note that these standard shipping options only allow tracking up to your destination country’s port of entry. For end-to-end shipment tracking, we recommend the express shipping option.

Customs fees and duties as well as customs brokerage fees that may apply in the destination country are the responsibility of the customer. Please note that the time for customs clearance can vary from country to country and shipment to shipment. Rheinwerk Publishing is not responsible for packages that are held up in local customs. To speed up clearance processes, we recommend the express shipping option in combination with a corporate shipping address.

Orders of products that have not yet been published or are temporarily out of stock will be put on backorder. These products will be delivered immediately upon availability. Please note that you will be charged shipping costs for each shipment separately.

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Payment Methods

Our website accepts credit cards (VISA, Mastercard) and PayPal. Your card or account will be charged once your order has shipped.

Returns

For printed products, you are entitled to return the item within two weeks after receiving the goods. A reason for the return is not required. For products that consist of a printed and an electronic component (“bundle”), this right to return only extends to the printed component. E-books are non-returnable.

More information on returns can be found in Section 5 of our Terms and Conditions.