SAP is taking center stage in the midst of the customer revolution. Learn about SAP Customer Experience (formerly SAP C/4HANA) and how it helps you to better serve your customers.
Matthew Riches, Ben Robinson, Gareth Ryan, Ian Vincent
537 pages, hardcover
What comes after SAP Business Suite? Can the “new SAP” meet your existing business requirements—and if so, how? This book is your big-picture introduction to how SAP solutions address your day-to-day business and IT processes in the post-SAP Business Suite
… More about the book
Connect and integrate your commercial channels with SAP Commerce and SAP Commerce Cloud (formerly SAP Hybris Commerce)! Learn to handle content, catalogs, and orders; configure essential components; and perform support and service tasks with step-by-step instructions. Get more from your
… More about the book
Looking for the tools to boost your sales sky high? With this comprehensive guide to sales force automation with SAP C/4HANA, you'll learn to implement, configure, and use SAP Sales Cloud. Create leads, process opportunities, and explore partner channel management.
… More about the book
Sanjjeev K. Singh, Drew Messinger-Michaels, Sven Feurer, Thomas Vetter
383 pages, hardcover
Dive into the new SAP C/4HANA suite! Understand how SAP C/4HANA handles marketing, commerce, sales, service, and customer data processes—and identify which solutions fit your organization’s CX needs. Then explore integrations to SAP S/4HANA, extensions using SAP Cloud Platform, and
… More about the book
Get to know SAP CPQ (formerly CallidusCloud CPQ) and its configuration, pricing, and quotation processes! Walk through order management, from rules and triggers to workflows and customization in SAP Customer Experience. See how SAP CPQ incorporates variant configuration and what
… More about the book
