The authors of »Introducing Employee Experience Management (EXM) with Qualtrics and SAP SuccessFactors«

Sven Ringling

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Sven Ringling works for ORBIS People GmbH in Germany as a solution advisor for HXM solutions from SAP, where he helps organizations define and execute their HXM strategies with SAP’s solutions. He has worked as an SAP HR technology and process consultant since 1996. Since 2010, he’s built experience in cloud solutions, including SAP Concur, Workday, SAP SuccessFactors, Workforce Software and most recently Qualtrics, when he started the Qualtrics EX practice at a pan-European Digital HR service provider. You can contact Sven via email at or via Linkedin:

Kristina Paljakka

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Kristina Paljakka is an SAP SuccessFactors and Qualtrics employee experience consultant at Adessa Group. She is certified on SAP SuccessFactors Performance & Goals and Employee Central. Before jumping into the world of cloud solutions and consulting, Kristina used to work in various roles in HR, where she was also first introduced to SAP’s HR solutions.

Robert Browton

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Robert Browton is an organizational psychologist and co-founder of Feedback Works, a leading employee survey and performance improvement consultancy that helps businesses upgrade their people performance. With more than 20 years’ experience helping people and organizations get better with feedback, Robert’s mission is to ensure everyone feels heard. He co-created The Employee Feedback VALUE Method, which builds the feedback cultures required for both superb employee experience and operational excellence. You can email Robert at or connect at

Current titles

  • Cover of Concur: Travel and Expense Management with SAP

    Concur: Travel and Expense Management with SAP

    Sven Ringling, Hannah Smith, Andy Wittmann

    322 pages, hardcover

    New York. Tokyo. Dubai. Berlin. If your business is on the go, learn how to get the most out of Concur Travel, Concur Expense, and Concur Request! Set up this cloud solution to reflect your travel policies, and then learn More about the book



    • Set up and use Concur Travel, Concur Expense, and Concur Request
    • Find out how to optimize your T&E policies with Concur
    • Integrate Concur with SAP solutions and third-party apps and services