Hanneke Raap is a senior consultant at SAP with 12 years of project experience in the Product Lifecycle Management and Supply Chain Management areas. She has been working on SAP implementations across a range of industries, including retail, engineering and construction, telecommunications, utilities, defense, customer products, and public sector. She has been involved as an application consultant, team lead, and solution architect during at least ten full-cycle project implementations and in dozens of different countries. She has also taught standard SAP courses in procurement and plant maintenance, both in SAP offices and at customer sites. During several pre-sales cycles, she was involved in setting up and demonstrating the SAP solution.