SAP and Chatbots: Development and Integration

Tailor a chatbot to your SAP landscape! In this E-Bite, you’ll walk through the bot development process, from creating an API channel to programming response messages. Using step-by-step instructions, you’ll learn how to prepare your backend system—SAP ERP or SAP S/4HANA—to respond to your bots. You’ll get everything you need to perform tasks like surveying customer satisfaction, approving employee leave, or querying equipment maintenance schedules!

• Talk to SAP applications through your messaging platform of choice
• Program bots to send messages to and from SAP ERP and SAP S/4HANA
• Prepare the SAP backend to respond to bot messages