Table of Contents

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Foreword: The New Age of Self-Service
13
Preface
15
Acknowledgments
23
1 The Changing Landscape of Self-Service with SAP ERP HCM
25
1.1 Why Are Things Changing?
25
1.2 Go-Forward Technologies
27
1.2.1 HR Renewal
27
1.2.2 SAP Fiori
30
1.2.3 SAP GUI
31
1.3 Legacy Technologies
33
1.4 Summary
35
2 Deployment Options
37
2.1 SAP GUI
37
2.2 SAP Enterprise Portal
38
2.3 SAP Enterprise Portal Mobile Edition
41
2.4 Third-Party Portals
43
2.5 SAP NetWeaver Business Client
44
2.6 SAP HANA Cloud Portal
48
2.7 Summary
50
3 Refreshing the UI
51
3.1 From UI to UX
51
3.1.1 New
53
3.1.2 Renew
54
3.1.3 Enable
55
3.2 SAP Fiori
57
3.3 SAPUI5
61
3.4 SAP Gateway and OData
64
3.5 Summary
65
4 Employee Self-Service in SAP ERP HCM
67
4.1 ESS Highlights
67
4.2 Getting Started
71
4.2.1 Application Area
71
4.2.2 Software Components
72
4.2.3 Deployment Options
72
4.3 ESS Landing Page and Suite Page Builder
82
4.3.1 Functions and Personalization Options
83
4.3.2 Landing Page Image Setup
87
4.3.3 Suite Page Builder Administration
89
4.4 My Info
92
4.4.1 Employee Profile
93
4.4.2 Leave Request
97
4.4.3 Salary Statement
99
4.4.4 Organization Chart
102
4.4.5 Lane Configuration
103
4.5 My Services
106
4.5.1 Working Time
107
4.5.2 Benefits and Payment
108
4.5.3 Personal Information
109
4.5.4 Career and Development
109
4.5.5 Learning
110
4.5.6 Travel and Expenses
110
4.5.7 Lane Configuration
111
4.6 My Time and the New SAPUI5 Timesheet
113
4.7 My Learnings
119
4.8 Work Feeds
122
4.9 Search
123
4.10 Managing Security and Authorizations within ESS
124
4.11 Summary
127
5 Manager Self-Service in SAP ERP HCM
129
5.1 MSS Highlights
129
5.2 Getting Started
130
5.2.1 Application Area
130
5.2.2 Deployment Options
131
5.3 MSS Landing Page
136
5.4 My Team
138
5.4.1 Employee Profile
139
5.4.2 Employee Profile Action Menu
140
5.4.3 People View
141
5.4.4 Organization View
148
5.4.5 Configuration of the Workforce Viewer
150
5.5 My Team Services
151
5.5.1 Team
153
5.5.2 Recruiting
156
5.5.3 Talent Management
157
5.5.4 Organization
158
5.5.5 Search for Services
161
5.5.6 Lane Configuration
162
5.6 Analytics Lanes
163
5.6.1 My Reports
164
5.6.2 My KPIs
168
5.6.3 KPI Monitor
170
5.6.4 Lane Configuration
170
5.7 Approvals and Substitution
171
5.8 Search
175
5.9 Work Feeds
176
5.10 Managing Security and Authorizations
181
5.10.1 Security Authorizations
182
5.10.2 Structural Authorizations
185
5.11 Enhancement Spots
189
5.12 Summary
192
6 HR Professional Self-Service in SAP ERP HCM
193
6.1 The Case for Change
193
6.1.1 HR Professional Highlights
194
6.1.2 Business Benefits from the New HR Professional Role
198
6.2 Getting Started
200
6.2.1 Application Area
200
6.2.2 Deployment Options
201
6.3 Search
205
6.3.1 Lane Configuration
207
6.4 Organization
209
6.4.1 Lane Configuration
211
6.5 Actions
211
6.5.1 Lane Configuration
213
6.6 Analytics
214
6.6.1 Classical SAP Reports
214
6.6.2 Operational Data Reporting
216
6.6.3 Lane Configuration
216
6.7 Discussions
217
6.7.1 Lane Configuration
218
6.8 Tasks
218
6.8.1 Lane Configuration
219
6.9 Processes
220
6.9.1 Lane Configuration
221
6.10 Master Data with POMDA
221
6.10.1 Short Profile Configuration
224
6.10.2 Bizcard Configuration
230
6.10.3 Object Navigator Configuration
231
6.11 Actions Menu
232
6.12 Direct Infotype Maintenance
235
6.12.1 Screen Control Configuration
237
6.12.2 Infotype UI Configuration Table
239
6.13 Using Forms
245
6.13.1 Roadmap Forms (HCMPF Lite)
245
6.13.2 Dynamic Processing Rules
251
6.13.3 HCM Processes and Forms (Full HCMPF)
257
6.13.4 Comparing Roadmap and FPM Forms
262
6.14 Digital Personnel Files
263
6.15 Conclusion
266
7 Mobility for Self-Services
267
7.1 Important Trends in Mobility
269
7.2 Deployment Options and Why It Matters
271
7.3 Self-Services on Mobile (On-Premise)
274
7.3.1 SAP Mobile Platform, On-Premise
275
7.3.2 SAP Enterprise Portal Mobile Edition
277
7.3.3 Various Partner Solutions
278
7.4 Self-Services on Mobile (Cloud)
279
7.4.1 SAP HANA Cloud Platform Mobile Services
280
7.4.2 SuccessFactors Mobile
281
7.5 Summary
283
8 SAP Fiori
285
8.1 SAP Fiori Launchpad
286
8.2 HR Applications for SAP Fiori
288
8.2.1 Apps for Employees
289
8.2.2 Apps for Managers
293
8.3 Rationale for SAP Fiori
296
8.4 Summary
296
9 Best Practices and Additional Resources
297
9.1 Best Practices
297
9.2 Additional Resources
311
9.2.1 SAP Service Marketplace
311
9.2.2 SAP Help
315
9.2.3 SAP Community Network
315
9.2.4 HR Expert
316
9.2.5 Annual Conferences
316
9.2.6 User Communities and Networks
317
9.3 Summary
318
10 Summary
319
Appendices
325
A Business Functions and Applications
325
B The Authors
337
Index
339