Preface

19

Objective of This Book

19

Who Should Read This Book?

20

What Will Be Covered?

20

Acknowledgments

22

1 Introduction to SAP BRIM

23

1.1 Flexible Consumption, the Subscription Economy, and Business Model Transformation

24

1.2 Business Drivers for SAP BRIM

26

1.2.1 Business Model Changes: From Products to Subscriptions

26

1.2.2 Consumption-Based Model

28

1.2.3 Subscription-Based Model

30

1.2.4 Event-Based Model

31

1.3 SAP BRIM Components

34

1.3.1 SAP BRIM, Subscription Order Management

38

1.3.2 SAP Convergent Charging

39

1.3.3 SAP Convergent Invoicing

40

1.3.4 Contract Accounts Receivables and Payables

41

1.3.5 Peripheral Solutions

42

1.4 Case Study: Martex Corp

44

1.4.1 Background

44

1.4.2 Concerns

45

1.4.3 New Business Model

45

1.4.4 Use Case

45

1.5 Summary

46

2 Subscription Order Management

49

2.1 Master Data

50

2.1.1 Business Partner

50

2.1.2 Business Agreement

54

2.1.3 Product

60

2.2 Configuring Subscription Order Management

71

2.2.1 Product Modeling

72

2.2.2 Simplified Configuration

72

2.2.3 Cross-Catalog Mapping

79

2.2.4 Extended Configuration Management

84

2.2.5 One Order Objects

85

2.2.6 Order Distribution Infrastructure

103

2.3 Using Subscription Order Management

108

2.3.1 Creating Master Data

108

2.3.2 Creating and Mapping Products

115

2.3.3 Managing Provider Orders and Provider Contracts

116

2.3.4 Modifying Provider Contracts

120

2.4 Reporting and Analytics

124

2.4.1 SAP CRM

124

2.4.2 ODI Distribution Monitor

125

2.4.3 Middleware Monitor

127

2.5 Subscription Order Management in SAP S/4HANA

129

2.5.1 Business Partner and Contract Accounts

130

2.5.2 Product Setup

130

2.5.3 Pricing

132

2.5.4 Subscription Orders and Contracts

135

2.5.5 Subscription Item Quantity

137

2.6 Summary

138

3 Charging

139

3.1 Master Data

140

3.1.1 Catalog

142

3.1.2 Subscriber Account and External Account

143

3.1.3 Provider Contract

144

3.1.4 Tables

145

3.2 Configuring SAP Convergent Charging

151

3.2.1 Chargeable Item Class

151

3.2.2 Charged Item Class

154

3.2.3 Creating Charges

156

3.2.4 Creating a Charge Plan (Reserved Instance)

170

3.2.5 Creating Charge Plan (Nonreserved Instance)

182

3.3 Summary

192

4 Invoicing

193

4.1 Master Data

194

4.1.1 Business Partner

194

4.1.2 Product

196

4.1.3 Contract Account

197

4.1.4 Prepaid Account

198

4.2 Configuring SAP Convergent Invoicing

200

4.2.1 Billable Items

200

4.2.2 Consumption Items

218

4.2.3 Rating and Rating Groups

225

4.2.4 Billing

233

4.2.5 Invoicing

245

4.2.6 Partner Settlement

260

4.2.7 Partner Settlement Categories

261

4.3 Using SAP Convergent Invoicing

263

4.3.1 Creating a Consumption Item or Billable Item

263

4.3.2 Modifying Consumption Items or Billable Items

273

4.3.3 Viewing Provider Contract

276

4.3.4 Posting a Billing Document, Invoicing Document, and Posting Document

276

4.4 Reporting and Analytics

291

4.4.1 All Billable Items View/Processing

292

4.4.2 Consumption Items View/Processing

294

4.4.3 Raw Data View of Billable Items

295

4.4.4 Display Invoicing Orders

296

4.4.5 Display Accrual/Deferral Items

297

4.4.6 Billable Items View/Processing

298

4.4.7 Reversal Request for Invoicing Documents Analysis

299

4.4.8 Reversal Request for Billing Documents Analysis

300

4.5 Summary

301

5 Contract Accounts Receivable and Payable

303

5.1 Master Data

306

5.1.1 Business Partner

307

5.1.2 Business Agreement

311

5.1.3 Product

312

5.1.4 Contract Account

313

5.1.5 Provider Contract

320

5.1.6 Partner Agreement

325

5.2 Configuring Contracts Accounts Receivable and Payable

328

5.2.1 Account Determination

328

5.2.2 Open Item Management

330

5.2.3 Account Balance Display

333

5.2.4 Payments and Returns

335

5.2.5 Integration with SAP Convergent Charging

336

5.2.6 Integration with General Ledger

338

5.3 Using Contract Accounts Receivable and Payable

343

5.3.1 Creating a Business Partner

343

5.3.2 Creating a Contract Account

345

5.3.3 Viewing or Editing a Posting Document

347

5.3.4 Viewing a Customer’s Balance on Account

350

5.3.5 Using Open Item Management

352

5.4 Reporting and Analytics

361

5.4.1 FI-CA Items List: Open/All Items

361

5.4.2 List of Open Items at Key Date

362

5.4.3 Reconciliation of Open Items and General Ledger

363

5.4.4 List of Open Items for Business Partner on Key Date

364

5.4.5 Customer Account Balance Display

365

5.5 Summary

367

6 Integration with Other Solutions

369

6.1 Integration between SAP BRIM Core Components

369

6.1.1 Consumption Data

372

6.1.2 One-Off Charges

373

6.1.3 Prepaid Data

373

6.1.4 Billing and Invoicing

373

6.1.5 Contract Data

374

6.1.6 Disputes

374

6.1.7 Communication between Systems

375

6.1.8 Additional Integration

375

6.2 SAP Convergent Mediation by DigitalRoute

375

6.3 SAP C/4HANA and SAP Commerce

380

6.4 SAP Revenue Accounting and Reporting

381

6.4.1 SAP Revenue Accounting and Reporting and SAP BRIM Integration Architecture

382

6.4.2 Five-Step Model in Relation to SAP BRIM and SAP Revenue Accounting and Reporting Integration for Martex Case Study

384

6.5 SAP Customer Financial Management

394

6.5.1 Collection Management

394

6.5.2 Organizational Structure

395

6.5.3 Master Data

395

6.5.4 Collection Strategies

396

6.5.5 Promise to Pay

397

6.5.6 Customer Contact

398

6.5.7 Resubmission and Note

398

6.5.8 Integration with SAP Dispute Management

398

6.5.9 Dispute Management

398

6.5.10 Dispute Management for FI-CA

400

6.5.11 Credit Management

404

6.6 Tax Engine

406

6.7 Payment Gateway

409

6.8 Summary

410

7 First Steps to SAP BRIM

413

7.1 Why Do Businesses Move into Subscription-Based Business?

414

7.2 Evaluating Your Current Landscape

415

7.2.1 Company Currently Running SAP

415

7.2.2 Communication between Systems in the SAP BRIM Landscape

416

7.2.3 Verify Landscape Selection with PAM

416

7.2.4 Security for Your Connected Systems

418

7.2.5 Load Balancing

418

7.2.6 Migrating Changes

419

7.2.7 Monitoring

420

7.2.8 Data Protection

420

7.2.9 Sizing

420

7.3 Evaluating Your Deployment Options

423

7.3.1 Deployment Option with SAP Flexible Solution Billing

424

7.3.2 Deployment Option with Sales and Distribution Integration

424

7.3.3 Deployment Options with FI-CA Posting

424

7.4 Reviewing Rapid Deployment Solutions and Implementation Best Practices

425

7.5 Master Data

426

7.5.1 Business Partner

426

7.5.2 Business Agreement (SAP CRM)/Contract Management (SAP ERP and SAP S/4HANA)

427

7.5.3 Products

429

7.5.4 Pricing

431

7.6 Transactional Data

432

7.6.1 Provider Order

432

7.6.2 Provider Contracts

433

7.7 Replication of Provider Contract to SAP Convergent Invoicing and SAP Convergent Charging

434

7.8 Integration Points

436

7.9 Summary

436

The Authors

443

Contributors

445