Table of Contents

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PART 1 Master Data
11
1 Customizing the Fields in Customer Master Screens
12
2 Understanding Cross-Company Sales
16
3 Changing Customer Master Data en Masse
20
4 Changing the Account Group for a Customer
24
5 Blocking or Unblocking a Customer Account
27
6 Troubleshooting Missing Sales Areas for Customers
30
7 Checking for Incomplete Customer Master Data
33
8 Extending the Material Storage Location View
36
9 Extending the Material Master Views
39
10 Blocking Sales Orders for Obsolete Materials
42
11 Maintaining Serial Number Records
45
12 Maintaining Pricing Data with a Single Transaction
49
PART 2 Sales Support
51
13 Assigning Sales Activities to Users
52
14 Finding Duplicate Sales Activities with the Crossmatching Report
55
15 Listing Valid Sales Deals by Date
57
16 Listing Active Promotions in the System by Sales Area
59
17 Tracking Item Proposals
62
18 Listing Competitive Products in a Product Hierarchy
64
PART 3 Sales
67
19 Adjusting the Layout of Your Order Entry Screen
69
20 Processing Incomplete Sales Documents
72
21 Executing a Sales Order Quick Change
76
22 Processing Backorder SD Documents to Manage Customer Priority
80
23 Processing Backorders: Changing Committed Quantities
84
24 Running a Backorder Report for Financial Impact Summary
87
25 Automating Material Reallocation and Rescheduling Based on Delivery Priority Settings
91
26 Evaluating a Rescheduling Job
96
27 Processing Sales Documents That Are Blocked for Delivery
98
28 Removing the Billing Block from Sales Documents
101
29 Eliminating Duplicate Sales Documents
104
30 Including Kits in Sales Orders
107
31 Updating a List of Sales Orders en Masse
112
32 Generating Dynamic Product Proposals for Customers
116
33 Checking Material Availability Before Creating a Sales Order
119
34 Reviewing Expiring Open Quotations
121
35 Generating a List of Expiring Contracts
124
36 Generating Companion Sales Analysis for Future Orders
127
37 Preparing Data for INTRASTAT Declaration
130
38 Creating a Paper Version of Your INTRASTAT Report
135
39 Changing a Customer’s Open Order Currency
137
40 Changing the Master Currency for Several Customers en Masse
140
PART 4 Shipping
143
41 Creating and Scheduling the Delivery Due List as a Background Job
145
42 Creating a Delivery Group for Better Delivery Processes
149
43 Adding Additional Search Fields in the Outbound Delivery Monitor
152
44 Creating a Transfer Order for a Group of Deliveries
155
45 Creating a Picking Wave According to Delivery Time
158
46 Working with the Picking Wave Monitor
162
47 Troubleshooting Wave Pick Issues with the Use of Logs
166
48 Listing Transfer Orders by Wave Pick
170
49 Moving Unfinished Deliveries to a Different Picking Wave
173
50 Changing or Deleting a Delivery Group
175
51 Listing Incomplete Outbound Deliveries
177
52 Displaying Changes to a Delivery
180
53 Automatically Replenishing Fixed Bins in the Warehouse
183
54 Replenishing Materials Based On Outbound Deliveries
187
55 Replenishing Warehouse Materials with the Random Storage Method
189
56 Cancelling Picking for Outbound Delivery and Returning Materials to Stock
192
57 Maintaining Pick Handling Unit Assignment
196
58 Displaying Pick Handling Unit Assignments
199
59 Using the Packing Station for Deliveries
201
60 Splitting Outbound Deliveries to Manage Logistics
204
61 Processing Collective Goods Issue via the Outbound Delivery Monitor
207
62 Cancelling or Reversing Outbound Deliveries after Goods Issue
210
63 Processing Deliveries Using the Warehouse Activity Monitor
213
PART 5 Transportation
217
64 Running a Transportation Planning List and Applying Mass Changes
218
65 Automating the Creation of Shipments
222
66 Running Collective Processing of Shipments in the Background
225
67 Reviewing Transportation Job Logs for Collective Shipment Processing
228
68 Printing Shipping Documents with a Mass-Output Procedure
231
69 Collectively Processing Shipment Cost Documents
234
70 Creating Shipment Cost Documents in the Background
238
71 Reviewing and Transferring Shipment Costs to Financial Accounting with a Single Report
241
72 Reviewing and Analyzing Shipment Cost Job Logs
244
73 Maintaining New and Existing Route Data
247
PART 6 Billing
253
74 Processing Multiple Deliveries in a Billing Due List
254
75 Cancelling Multiple Billing Documents
257
76 Collectively Releasing Billing Documents to Accounting
260
77 Creating a List of Billing Documents
263
78 Making a Document Relevant for Billing by Finding the Configuration Error
266
79 Manually Posting CO-PA Documents if Automated Posting Fails
269
80 Cancelling CO-PA Line Items
271
81 Reviewing Invoice Lists en Masse
274
82 Reviewing a Collective Run Log for Invoice List Jobs
277
PART 7 Credit Management
281
83 Releasing Blocked SD Documents to Process Sales Orders
282
84 Displaying a List of Released SD Documents
285
85 Releasing Individual or Grouped Blocked Sales Documents
287
86 Using Credit Release to Immediately Process Deliveries and Sales Orders
290
87 Listing Customer Balances to Review Credit Standings
293
88 Quickly Displaying the Details of Customer Balances
295
89 Changing Customer Credit Master Data
299
90 Running the Credit Overview to Create a Tracking List
302
91 Displaying Changes to Credit Management Master Data
305
92 Creating a Credit Master Sheet for a Customer Credit Review
307
PART 8 Sales Information System
311
93 Using the Credit Master Sheet to Discover Customer Credit Information
312
94 Displaying the Sales Price List
315
95 Analyzing Sales Volumes with the Sales Information System
318
96 Monitoring Blocked Sales Orders
322
PART 9 Other Tools
325
97 Building Reports Using QuickViewer
326
98 Browsing Sales Tables with Transaction SE16N
330
99 Accessing IDoc Documentation
333
100 Using SAP Mail/Inbox for Monitoring System Events and IDoc Failures
337
Tables and Quick References
341
Additional Resources
351
The Authors
353
Index
355