1 Customer Master Data

25

1.1 Organization of Customer Master Data

25

1.2 General Data View

29

1.2.1 Address

30

1.2.2 Control Data

33

1.2.3 Payment Transactions

36

1.2.4 Marketing

38

1.2.5 Unloading Points

39

1.2.6 Export Data

39

1.2.7 Contact Person

40

1.3 Company Code Data View

41

1.3.1 Account Management

42

1.3.2 Payment Transactions

45

1.3.3 Correspondence

48

1.3.4 Insurance

51

1.4 Sales Data View

52

1.4.1 Sales

52

1.4.2 Shipping

55

1.4.3 Billing Documents

57

1.4.4 Partner Functions

60

1.5 Transactions

61

1.5.1 Master Data Maintenance

61

1.5.2 Change Management

62

1.5.3 Customer Block and Deletion Indicators

63

1.5.4 Reports

65

1.6 Configuration Activities

65

1.6.1 Customer Account Groups

65

1.6.2 Customer Number Range

67

1.6.3 Customer Master Texts

67

1.6.4 Customer Message Control

68

1.7 Technical Reference

69

1.7.1 SAP Notes

69

1.7.2 Authorization Objects

70

1.7.3 Tables and Structures

71

1.8 Enhancements and Modifications

72

1.8.1 Enhancements

72

1.8.2 Business Add-Ins (BAdIs)

72

1.8.3 BAPIs

73

1.9 Summary

74

2 Accounts Receivable Transactions

75

2.1 Basic Concepts

75

2.1.1 Ledger

76

2.1.2 Document Type

76

2.1.3 Document Number

78

2.1.4 Document Dates

79

2.1.5 Posting Period

80

2.1.6 Posting Key

81

2.2 AR Transactions – General Interface

83

2.2.1 Initial Screen

83

2.2.2 Subsequent Screens

85

2.2.3 Field Status Group

86

2.3 AR Transactions – Enjoy Interface

87

2.3.1 Document Header

88

2.3.2 Document Line Items

89

2.3.3 Layout Management

91

2.4 Other AR Transactions

92

2.4.1 Maintain Payment Terms

92

2.4.2 Document Change, Display

95

2.4.3 Document Reversal

96

2.4.4 Post with Reference

97

2.4.5 Customer Line Items (FBL5N)

98

2.5 Document-Processing Aids

99

2.5.1 Validation/Substitutions

99

2.5.2 Document Parking

101

2.5.3 Account Assignment Models

102

2.5.4 Recurring Entries

104

2.5.5 List of Transactions

106

2.6 Technical Reference

107

2.6.1 SAP Notes

107

2.6.2 Authorization Objects

108

2.6.3 Tables and Structures

109

2.7 Enhancements and Modifications

110

2.7.1 Business Transaction Events (BTE)

110

2.7.2 Business Add-Ins (BAdIs)

111

2.7.3 BAPIs

112

2.8 Summary

113

3 Customer Billing

115

3.1 Master Data and Pricing Procedures

116

3.1.1 Organizational Structure

116

3.1.2 Master Data

118

3.1.3 Pricing Procedures

122

3.2 Billing Types

124

3.2.1 Billing Type Configuration

124

3.2.2 Billing Type Determination

130

3.2.3 Billing Type Relevance

131

3.3 Other Configuration

133

3.3.1 GL Account Determination

134

3.3.2 Cost Center Assignment

137

3.3.3 Dunning Area Assignment

138

3.3.4 Output Determination

140

3.4 Billing Transactions

141

3.4.1 Processing Billing Documents

142

3.4.2 Cancellation of Billing Documents

147

3.4.3 Blocked Billing Documents

148

3.4.4 Document Flow

151

3.4.5 Transaction List

153

3.5 Technical Reference

154

3.5.1 SAP Notes

154

3.5.2 Authorization Objects

155

3.5.3 Tables and Structures

156

3.6 Enhancements and Modifications

156

3.6.1 Business Transaction Events (BTE)

157

3.6.2 Enhancements

157

3.6.3 Business Add-Ins (BAdIs)

158

3.6.4 BAPIs

159

3.7 Summary

160

4 Additional Billing Functionality

161

4.1 Down Payments

161

4.1.1 AR Down Payments

162

4.1.2 SD Down Payments

165

4.2 Billing Plans

166

4.2.1 Periodic Billing Plan

167

4.2.2 Milestone Billing Plan

171

4.2.3 Using Billing Plans

174

4.3 Resource-Related Billing

177

4.3.1 DIP Profile Configuration

178

4.3.2 Using Resource-Related Billing

183

4.4 Retroactive Billing

186

4.4.1 Retro Billing Process

186

4.4.2 Primary and Secondary Documents

188

4.5 Other Scenarios

190

4.5.1 POD Process

190

4.5.2 Intercompany Billing

192

4.5.3 Pro Forma Invoices

193

4.5.4 Billing Third-Party Orders

194

4.5.5 Consignment Billing

195

4.5.6 Cash on Delivery Process

197

4.5.7 Free-of-Charge Items

198

4.5.8 List of Transactions

199

4.6 Technical Reference

200

4.6.1 SAP Notes

200

4.6.2 Authorization Objects

201

4.6.3 Tables and Structures

202

4.7 Enhancements and Modifications

203

4.7.1 Enhancements

203

4.7.2 Business Add-Ins (BAdIs)

204

4.8 Summary

205

5 Incoming Payments

207

5.1 Entering Basic Information

208

5.1.1 Document Header Data

208

5.1.2 Bank Data

209

5.2 Selecting Open Items

210

5.2.1 Automatic Selection

211

5.2.2 Selecting Multiple Accounts

212

5.2.3 Additional Selections

213

5.2.4 Selection Based on a Payment Advice

214

5.3 Processing Open items

214

5.3.1 Selection Controls

215

5.3.2 Discount Processing

217

5.3.3 Partial Payments

218

5.3.4 Residual Items

219

5.4 Payment Differences

220

5.4.1 Post to a Customer Account

221

5.4.2 Post to a GL Account

222

5.4.3 Underpayment/Overpayment

223

5.5 Using Reason Codes

224

5.5.1 Definition of Reason Codes

224

5.5.2 Using Reason Codes

226

5.6 Simulate and Post

227

5.7 Additional Transactions

229

5.7.1 Incoming Payment Fast Entry

229

5.7.2 Payment Advice Processing

230

5.7.3 Transfer with Clearing

232

5.7.4 Reporting

233

5.7.5 List of Transactions

234

5.8 Technical Reference

234

5.8.1 SAP Notes

234

5.8.2 Authorization Objects

235

5.8.3 Tables and Structures

236

5.9 Enhancements and Modifications

237

5.9.1 Business Transaction Events (BTEs)

237

5.9.2 Business Add-Ins (BAdIs)

237

5.9.3 Enhancements

238

5.10 Summary

238

6 Dunning

239

6.1 Dunning Parameters

239

6.1.1 Dunning Area

240

6.1.2 Dunning Level

240

6.1.3 Dunning Grouping Key

241

6.1.4 Dunning Clerk

242

6.1.5 Dunning Key

243

6.1.6 Dunning Block

243

6.2 Dunning Procedure

244

6.2.1 Overview Screen

245

6.2.2 Dunning Levels

246

6.2.3 Minimum Amounts

248

6.2.4 Dunning Charges

249

6.2.5 Special GL Indicators

250

6.2.6 Dunning Texts

251

6.2.7 Dunning Notice

252

6.3 Dunning Run

253

6.3.1 Parameter Maintenance

253

6.3.2 Creating a Dunning Proposal

255

6.3.3 Changing a Dunning Proposal

256

6.3.4 Print Dunning Notices

257

6.4 Transactions

258

6.4.1 Dunning Data in Customer Master (FD02)

258

6.4.2 Legal Dunning

260

6.4.3 Individual Dunning Notices

261

6.4.4 Interest Calculation

262

6.4.5 Reporting

262

6.4.6 List of Transactions

264

6.5 Technical Reference

264

6.5.1 SAP Notes

264

6.5.2 Authorization Objects

265

6.5.3 Tables and Structures

266

6.6 Enhancements and Modifications

267

6.6.1 Business Transaction Events (BTE)

267

6.6.2 Enhancements

269

6.7 Summary

269

7 Credit Management

271

7.1 Credit Management Setup

271

7.1.1 Credit Control Area

272

7.1.2 Organization of Credit Data

274

7.1.3 Maintenance of Credit Limits

276

7.1.4 Other Credit Management Data

278

7.1.5 Credit Account

282

7.2 Simple Credit Check

283

7.3 Advanced Credit Management

284

7.3.1 Types of Credit Checks

285

7.3.2 Document Control

287

7.3.3 Credit Tolerances

287

7.3.4 Seasonal Factors

288

7.4 Processing Credit Blocks

288

7.4.1 Types of Information Available

289

7.4.2 Credit Blocks Display

289

7.4.3 Subsequent Actions

292

7.4.4 ABC Analysis

292

7.5 Transactions

293

7.5.1 Texts for Credit Management Texts (V.32)

294

7.5.2 Rebuild Credit Management Data (F.28)

294

7.5.3 Reorganization of Credit Management Data

295

7.5.4 A/R Summary

296

7.5.5 Posting Without Credit Check (AKOF)

296

7.5.6 Reporting

297

7.5.7 List of Transactions

298

7.6 Technical Reference

299

7.6.1 SAP Notes

299

7.6.2 Authorization Objects

300

7.6.3 Tables and Structures

301

7.7 Enhancements and Modifications

301

7.7.1 Business Transaction Events (BTE)

301

7.7.2 Enhancements

303

7.8 Summary

303

8 Tax Processing

305

8.1 Concepts and Configuration

306

8.1.1 Tax Procedure

306

8.1.2 Account Keys

308

8.1.3 Tax Codes

309

8.1.4 Tax Relevancy of Master Data

311

8.2 Tax Calculations

313

8.2.1 Tax Calculations in FI Documents

313

8.2.2 Tax Calculation in Sales Documents

315

8.2.3 Tax Exemptions

316

8.3 Tax Reporting

318

8.3.1 Line Item Reports

318

8.3.2 Tax Reports

319

8.3.3 Tax Returns

319

8.4 External Tax Software

321

8.4.1 Configuration

321

8.4.2 Processing

322

8.4.3 Reporting

323

8.5 Other Functionalities

324

8.5.1 GL Tax Accounts

324

8.5.2 Plants Abroad

325

8.5.3 List of Transactions

326

8.6 Technical Reference

327

8.6.1 SAP Notes

328

8.6.2 Authorization Objects

329

8.6.3 Tables and Structures

329

8.7 Enhancements and Modifications

330

8.7.1 Business Transaction Events (BTE)

330

8.7.2 Enhancements

331

8.7.3 Business Add-Ins (BAdIs)

332

8.7.4 BAPI

334

8.8 Summary

334

9 Revenue Recognition

335

9.1 Standard Revenue Recognition

336

9.1.1 Account Assignment Groups

336

9.1.2 GL Account Determination

337

9.2 Revenue Recognition Parameters

339

9.2.1 SD Item Categories

339

9.2.2 Revenue Recognition

341

9.2.3 Accrual Period Start

341

9.2.4 Revenue Distribution

342

9.2.5 Revenue Event

342

9.3 Time-Related Revenue Recognition

343

9.3.1 Time-Related Revenue Recognition Without a Billing Plan

344

9.3.2 Time-Related Revenue Recognition with a Periodic Billing Plan

344

9.3.3 Time-Related Revenue Recognition with a Milestone Billing Plan

345

9.4 Service-Related Revenue Recognition

346

9.4.1 Service-Related Revenue Recognition by Incoming Invoice

346

9.4.2 Service-Related Revenue Recognition by Proof of Delivery

347

9.4.3 Service-Related Revenue Recognition by Customer Acceptance Date

348

9.4.4 Service-Related Revenue Recognition by Customer-Specific Event

348

9.5 Transactions

349

9.5.1 Timing of Revenue Recognition

350

9.5.2 Processing Revenue List (VF44)

351

9.5.3 Revenue Cancellations (VF46)

354

9.5.4 Reporting and Monitoring

356

9.5.5 Adjustments and Corrections

357

9.5.6 List of Transactions

360

9.5.7 Implementation Considerations

361

9.6 Technical Reference

361

9.6.1 SAP Notes

361

9.6.2 Authorizations

363

9.6.3 Tables and Structures

363

9.7 Enhancements and Modifications

364

9.7.1 Business Transaction Events (BTE)

364

9.7.2 Business Add-Ins (BAdIs)

366

9.8 Summary

367

10 Periodic Processing

369

10.1 Month-End Processing

369

10.1.1 Outgoing Payments

370

10.1.2 Automatic Clearing

372

10.1.3 Accrual Processing

377

10.1.4 Foreign Currency Revaluation

383

10.1.5 Open/Close Posting Periods

386

10.2 Interest Calculation

387

10.2.1 Interest Indicators

388

10.2.2 Interest Terms

390

10.2.3 Posting and Printing

392

10.2.4 Interest Processing

393

10.3 Correspondence

395

10.3.1 Correspondence Types

395

10.3.2 Requesting Correspondence Types

397

10.3.3 Customer Statements

400

10.4 Year-End Processing

401

10.4.1 Balance Confirmation

402

10.4.2 Balance Carry Forward

405

10.5 Technical Reference

407

10.5.1 List of Transactions

407

10.5.2 SAP Notes

408

10.5.3 Authorizations

409

10.5.4 Tables and Structures

410

10.6 Enhancements and Modifications

411

10.6.1 Business Transaction Events (BTE)

411

10.6.2 Enhancements

412

10.6.3 Business Add-Ins (BAdIs)

412

10.7 Summary

413

11 Accounts Receivable Reporting

415

11.1 Line Item Display

415

11.1.1 Selection Variants

418

11.1.2 Layout Management

420

11.2 Standard Reports

422

11.2.1 Standard AR Reports

423

11.2.2 Customer Master List

425

11.2.3 AR Aging Report

426

11.2.4 Standard SD Reports

429

11.3 Drill-Down Reports

431

11.3.1 Form Definition

432

11.3.2 Report Definition

433

11.4 AR Evaluations

434

11.5 SAP Queries

437

11.5.1 User Groups

437

11.5.2 InfoSets

438

11.5.3 Queries

440

11.6 Technical Reference

442

11.6.1 SAP Notes

442

11.6.2 Authorizations

443

11.6.3 Tables and Structures

444

11.7 Enhancements and Modifications

445

11.7.1 Business Transaction Events (BTE)

445

11.7.2 Enhancements

446

11.8 Summary

446

12 Financial Supply Chain Management Overview

447

12.1 Credit Management

448

12.1.1 Organizational Structure

448

12.1.2 Credit Scoring

449

12.1.3 Credit Exposure Check

450

12.1.4 Comparison of functionality

452

12.2 Dispute Management

454

12.2.1 Dispute Case and Role Assignment

454

12.2.2 Processing a Dispute Case

456

12.2.3 Integration of Dispute Management

458

12.3 Collections Management

459

12.3.1 Collection Strategies

459

12.3.2 Collections Work Lists

461

12.3.3 Collections Activities

462

12.3.4 Collections Management Integration

463

12.4 Conclusion

464

Appendices

467

A Technical Overview

469

A.1 Enhancements

469

A.2 Business Transaction Event (BTE)

474

A.3 Business Add-Ins (BAdIs)

479

A.4 Business APIs (BAPIs)

483

B SAP Authorizations

487

B.1 Authorization Objects

488

B.2 Profile Generator

491

B.3 Authorization Roles

495

B.4 List of Transactions

497

C The Author

499